pak75 Privacy Policy

1.Introduction and Scope

This Privacy Policy applies to all personal data collected by pak75 in connection with your use of the pak75 website at pak75.club, the pak75 Android mobile application, and any related gaming, betting, customer support, or payment services (collectively, the "Platform").

pak75 acts as the data controller in respect of the personal data it collects and processes. We are committed to handling your information responsibly, transparently, and in accordance with applicable data protection principles. This Policy should be read alongside the pak75 Terms & Conditions and Responsible Gaming Policy.

2.Information We Collect

2.1 Registration Data. When you create a pak75 account, we collect your name, Pakistani mobile number, date of birth, and any username you choose. This information is necessary to establish and maintain your account and to verify that you meet the minimum age requirement of 18 years. 18+

2.2 Identity Verification Documents. In order to process withdrawals and comply with anti-money laundering (AML) obligations, pak75 may request copies of identity documents such as a Pakistani CNIC (Computerised National Identity Card) or other government-issued photo identification. These documents are processed securely and retained only for as long as legally required.

2.3 Transaction Data. We record details of all deposits and withdrawals processed through your pak75 account, including amounts, timestamps, payment method references (e.g., JazzCash transaction IDs), and account balance history. This data is necessary for financial record-keeping and dispute resolution.

2.4 Gaming Activity Data. pak75 logs your gaming and betting activity on the Platform, including game sessions, bet amounts, outcomes, and bonus usage. This data is used to operate the Platform, detect fraud, and fulfil responsible gaming obligations including the monitoring of at-risk player behaviour.

2.5 Technical and Device Data. When you access pak75, we automatically collect technical information including your IP address, device type, operating system, browser version, and session timestamps. This data is used to maintain Platform security, diagnose technical issues, and prevent unauthorised access.

2.6 Communications Data. If you contact pak75 support via live chat, we retain records of those communications. This enables us to track open issues, improve service quality, and refer back to prior communications in the event of a dispute.

2.7 Cookies and Tracking Technologies. pak75 uses cookies and similar technologies to maintain your login session, remember your preferences, and analyse how users interact with the Platform. Essential cookies are required for the Platform to function. You may disable non-essential cookies via your browser settings, though this may affect certain Platform features.

3.How We Use Your Information

pak75 uses your personal data for the following purposes:

• Account Operation: To create, maintain, and administer your pak75 account, process your transactions, and provide access to gaming and betting services.
• Identity and Age Verification: To verify that you are at least 18 years old and to confirm your identity for KYC and AML compliance purposes.
• Payment Processing: To facilitate deposits and withdrawals via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and other supported Pakistani payment methods.
• Fraud Prevention and Security: To detect and prevent fraudulent activity, unauthorised account access, bonus abuse, and money laundering.
• Responsible Gaming: To monitor gaming patterns that may indicate problem gambling and, where required, to apply account restrictions in accordance with our Responsible Gaming Policy.
• Customer Support: To respond to your enquiries, resolve disputes, and improve the quality of our support services.
• Marketing Communications: To send you information about pak75 promotions, bonuses, and platform updates where you have opted in to receive such communications.
• Legal Compliance: To comply with applicable legal and regulatory obligations, including responding to lawful requests from Pakistani authorities.

4.Legal Basis for Processing

pak75 processes your personal data on the following legal bases:

4.1 Contractual Necessity. Processing your registration data, transaction records, and gaming activity is necessary to perform the contract between you and pak75 established by your acceptance of the Terms & Conditions.

4.2 Legal Obligation. Identity verification, AML screening, and record retention are carried out to comply with applicable financial crime prevention and data retention laws.

4.3 Legitimate Interests. Processing for fraud prevention, Platform security, and service improvement is carried out on the basis of pak75's legitimate interests, provided these do not override your fundamental rights.

4.4 Consent. Non-essential marketing communications and non-essential cookies are processed on the basis of your explicit consent. You may withdraw consent at any time.

5.Sharing Your Information

5.1 Service Providers. pak75 shares data with third-party service providers who assist in operating the Platform, including payment processors, identity verification providers, game studios, and IT infrastructure suppliers. All such providers are contractually bound to process data only as instructed by pak75 and to maintain appropriate security standards.

5.2 Payment Partners. When you deposit or withdraw via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, or Bank Alfalah, your transaction details are shared with the relevant provider to the extent necessary to complete the transaction. Those providers' own privacy policies govern their handling of your data.

5.3 Legal Disclosure. pak75 may disclose personal data to law enforcement, regulatory bodies, or other governmental authorities where required to do so by applicable law or in response to a lawful and properly served request.

5.4 No Sale of Data. pak75 does not sell, rent, or trade your personal information to any third party for their independent marketing or commercial use.

6.Data Retention

pak75 retains personal data for as long as your account remains active and for such additional period thereafter as is necessary to comply with legal and regulatory obligations. Specifically:

• Account registration and transaction records are retained for a minimum of five years from the date of the last transaction, in accordance with standard AML record-keeping requirements.
• Identity verification documents are retained for the duration required by applicable financial regulations, typically five years from the end of the business relationship.
• Customer support communications are retained for two years from the date of the interaction, unless the matter remains subject to an ongoing dispute.
• Technical log data is retained for 12 months and then deleted or anonymised.

Following the applicable retention period, data is securely deleted or anonymised so that it can no longer be attributed to you as an individual.

7.Your Rights

Subject to applicable law, you have the following rights in relation to your personal data held by pak75:

• Right of Access: You may request a copy of the personal data pak75 holds about you.
• Right to Rectification: You may request that inaccurate or incomplete data is corrected.
• Right to Erasure: You may request deletion of your personal data where pak75 no longer has a legal basis or legitimate interest in retaining it.
• Right to Restriction: You may request that pak75 restrict its processing of your data in certain circumstances, such as where you contest its accuracy.
• Right to Object: You may object to processing carried out on the basis of legitimate interests, including profiling for marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact pak75 via live chat on the Platform. We aim to respond to all data rights requests within 30 days.

8.Security Measures

pak75 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• TLS encryption for all data transmitted between your device and pak75 servers;
• Encrypted storage of passwords and sensitive account credentials;
• Role-based access controls limiting staff access to personal data on a need-to-know basis;
• Regular security assessments and penetration testing of Platform infrastructure;
• Two-factor authentication (2FA) available to all registered pak75 users.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in high risk to your rights, pak75 will notify affected users without undue delay.

9.Children's Privacy

pak75 is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a user under 18 has registered an account, that account will be immediately suspended and any associated data deleted, except where retention is required for AML or legal compliance purposes. If you believe a minor has registered on pak75, please contact support via live chat immediately.

10.International Data Transfers

pak75's primary operations are directed toward Pakistani users. However, some of our service providers — including game studios and technical infrastructure partners — may process data on servers located outside Pakistan. Where data is transferred internationally, pak75 ensures that appropriate safeguards are in place, including contractual protections equivalent to those required under applicable data protection law.

11.Changes to This Privacy Policy

pak75 reserves the right to update this Privacy Policy at any time. Where changes are material, registered users will be notified via email or on-platform notification at least seven days prior to the changes taking effect. The "Last Updated" date at the top of this page will be revised to reflect any amendments. Your continued use of the pak75 Platform following notification constitutes your acceptance of the updated Policy.

12.Contact

For any questions, concerns, or requests relating to this Privacy Policy or pak75's data practices, please contact our support team via live chat available 24/7 on the pak75 Platform. For formal written correspondence, our contact email is displayed in the footer of this page as plain text.